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Privacy Policy is committed to protecting the privacy of its customers. This Privacy Policy applies to all the domains that are wholly managed by including and all Craigsplates trademark sites. will only use the information collected lawfully (in accordance with the Data Protection Act 1998). also complies with the Electronic Commerce (EC Directive) Regulations 2002 (SI 2002 No.2013) requires you to submit personal details including names, addresses, and payment details to successfully make a purchase. Your credit/debit card details only stay on our system for the duration of the booking process and is encrypted using Paypal technology and or HSBC API (your choice). Your details are maintained on our database to enable us to remarket or amend, cancel or update your relevant order. only shares your information with people and businesses who help us provide our website, stores and related services to you. We will not divulge your personal information to any other parties unless:

  • we are legally compelled to do so
  • there is a duty to the public to disclose
  • disclosure is required to protect our interest
  • disclosure is made at your request or with your consent may use the information you supply to contact you by phone, email, SMS or otherwise about abandoned shopping carts or products which may be of interest to you. We also offer users the opportunity to sign up to our monthly newsletters which can be found at

If you are not happy for your data to be used in this way, email to unsubscribe. uses Cookies to track your use of the website and provides us with valuable information for us to help improve your online experience and improve services. This data is not provided to any third parties and is purely for internal statistical analysis. reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation. If you have any enquiries about data protection and privacy policy or practices or you would like obtain details of the personal information we may hold about you. Please write to us.

All web sites including are owned by and its content is the copyright of


Use of cookies


We collect standard internet log information and details of visitor behaviour patterns - essential in helping us provide a fast, bug-free service with relevant information. We use 4 cookies, all are managed by ourselves and either automatically delete when you close your web browser or in 30 days.

A cookie is a text file that is offered by a web server, if accepted by your browser, the 2 language and currency cookies we manage, will store on your hard drive, while the other 2 cookies managed by ourselves will reside in memory. Cookies cannot be used to run programs or deliver viruses to your computer.

Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We consider each of our cookies essential to the site's performance today and going forward. Here we chart their identity, individual purpose and categorisation according to the The International Chamber of Commerce (ICC) UK's cookie guide:

Cookie Category Purpose More information
PHPSESSID Strictly necessary This cookie are essential for using this site. This cookie keeps a handle on your session during site navigation, such as moving through the e-commerce parts of the site. This cookie is deleted when you close your browser.
Strictly necessary These cookies are essential for maintaining desired presentation of this site. These cookies control category layout, language and currency per user. The display cookie is deleted when you close your browser, the language and currency cookies automatically delete in 30 days.

Due to our cookies falling into only "strictly necessary" and "performance" cookies, we deem this content sufficient in complying with UK law requiring website operators to ask for permission when placing cookies on visitors' devices, as per The International Chamber of Commerce (ICC) UK's cookie guide.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If you choose to decline cookies, you will not be able to fully experience this website and you will not be able to move through the e-commerce area.