There is no minimum order value on our website!
We aim to despatch all orders received by 2pm the same working day with our standard service, the service used will depend on the size/weight/value if the order. Items that can be posted in a Jiffy Bag will be sent first class post. Heavier/larger items, to be sent within the UK will be sent using either Royal Mail’s Tracked Delivery Service or UK Mail.
A signature may be required on items sent using Royal Mail Tracked Delivery Service. A signature is also required for Guaranteed Next Day delivery, Saturday delivery, and UK Mail
We also offer a Guaranteed Next Day Delivery Serivce and a Saturday Service, prices are shown at the time of checkout. This service is available on orders received before 2pm.
Please note we do not guarantee delivery time, once your order is despatched, and cannot be held responsible for late deliveries.
We now use weight based shipping to calculate how much your order will cost to ship.
Standard UK Mainland Shipping;
- 0 - 1kg - £2.99
- 1 - 5kg - £3.99
- 5 - 10kg - £4.99
- 10 - 15kg - £5.99
- 15kg plus - £6.99
Next Day Delivery UK Mainland Only
- 0 - 30kg - £9.59
Please note orders over £60 receive free shipping.
Saturday Delivery UK Mainland Only
- 0 - 1kg - £10.79
- 1 - 10kg - £15.59
- 10 - 30kg - £17.99
Isles And Highlands
- 0 - 1kg - £5.99
- 1 - 2kg - £8.39
- 2 -30kg - £19.19
- 0 - 1kg - £7.19
- 1 - 30kg - £19.19
How long will my order take to be delivered?
The timescale below is for UK Mainland deliveries.
- Royal Mail First Class service 1-3 working days
- Royal Mail Tracked 1-2 working days
The above timescale does not include weekends and Bank Holidays.
All returns must be sent to us in their unused condition. All our stock is double checked before leaving our warehouse, however, if any picking errors occur please contact us advising of this within a 48 hours from receipt of the order.
All items must be returned in a new, re-saleable condition, in its original packaging and will tags still intact. This does not affect your statutory rights.
To ease our returns process, please include your Order ID, or a copy of your Invoice.
We can help you with returning your unwanted items, and we have two choices for you to save on postage.
1. We can collect a parcel from your door (max 30kg) for £15.00
2. You can drop the parcel off at a local hermes location (local to you) and max 30kg, and we provide the pre paid returns label for £7.50.
If we have sent you the wrong item, we will refund the return postage upon receipt of a returned order. Standard Shipping only is covered, any additional service such as Special Delivery, Recorded, First Class cannot be refunded.